Robert Jake Lankford
EXPERIENCE
Manager, Data Science
Ally Financial, Inc.
Apr 2022 - Current
Charlotte, NC
- Engineer team codebase and tools in R, Python, and C++ to help automate the model development lifecycle
- Build machine learning models for understanding past and predicting future customer digital interactions
- Manage data science team: set team priorities, establish project standards, and cultivate data science talent
Sr. Data Scientist
Ally Financial, Inc.
Nov 2019 - Apr 2022
Charlotte, NC
- Developed, documented, and deployed 13 customer contact volume forecasting models for multiple business lines
- Completed ad-hoc projects, including exploratory statistical models, software packages, and key-driver analyses
- Co-founded 2 internal user communities for the education and collaboration of R and Python practitioners
Data Scientist
Ally Financial, Inc.
Jan 2018 - Nov 2019
Charlotte, NC
- Constructed a prospective customer targeting algorithm for optimizing mortgage application and funding rates
- Designed, programmed, and deployed internal application to capture and aggregate 100M+ customer interactions
- Served as subject matter expect in user acceptance testing on new data science tools for the broader enterprise :::
EDUCATION
Pennsylvania State University, Eberly College of Science
Master of Applied Statistics
University of North Carolina at Charlotte, Belk College of Business
Master of Science in Mathematical Finance
Concentration in Financial Data Analytics
University of North Carolina at Charlotte, Lee College of Engineering
Bachelor of Science in Civil and Environmental Engineering
Minor in Actuarial Mathematics
Levine Scholars Program & Honors College
May 2020 - Dec 2021
State College, PA
Aug 2016 - Dec 2017
Charlotte, NC
Aug 2012 - May 2016
Charlotte, NC
PROJECTS
tidytest | R, Git
- A tidy interface for running and reporting on various diagnostic tests used to validate statistical models
Ally Financial Internal Packages | R, Python, C++, Git
- A suite of packages and modules that simplify and abstract R and Python use at Ally and within the CI&I team
Personal Website | Quarto, R, Python, Git, HTML/CSS, Lua
- Contains blog posts on presentations given, conferences attended, and other interesting topics or events
TECHNICAL SKILLS
Languages: R, Python, C/C++, SQL, HTML/CSS, Markdown, Bash
Frameworks: Shiny (R and Python), tidyverse, tidymodels
Tools: RStudio, VS Code, Git, GitHub, GitHub Actions (CI/CD), Power BI, Quarto, Bitbucket, Snowflake, Jira